'Netmarble Partner Creator Plus M' Terms of Service
(Last updated: March 7, 2025)
1. Purpose
These Netmarble Partner Creator Plus M Terms of Service (hereinafter referred to as the “Terms”) are intended to stipulate the rights, obligations, and other matters of Netmarble and Creator M with respect to Netmarble Partner Creator Plus M and all services provided by Netmarble Corporation (hereinafter referred to as “Netmarble”).
2. Definitions
The meanings of the terms used in these Terms shall be as set forth in the following subparagraphs.
2.1. “Netmarble Partner Creator Plus M” means a program through which Creator M registered for each game provided by Netmarble can perform activities specified by Netmarble, such as broadcasting, video and content production, and receive Partner Points under the conditions specified by Netmarble.
2.2. “Creator M” means a user of a game to which Netmarble Partner Creator Plus M is applied who has applied for registration as a Creator M of the game and has been registered as a Creator M by Netmarble in accordance with the procedures set forth by Netmarble, and who creates broadcasts, videos, and contents related to the game provided by Netmarble. For the distinction of words clearly, “Creator” in these Terms refers to a person who is registered as a Creator in the Netmarble Partner Creator Plus Program operated by Netmarble.
2.3. “Supporter” means a user of a game with Netmarble Partner Creator Plus M who has registered to support a Creator M in accordance with the procedures set forth by Netmarble.
2.4. “Partner Point” means a point unit that is automatically accrued by the sponsored creator according to the standards and procedures set by the company when a Supporter completes ‘payment’ for the game to which Netmarble Partner Creator Plus M is applied. (however, ‘payment’ excludes the use of free reward points acquired through events, etc., and discounts based on coupon use, etc.; the same applies hereinafter). Partner Points may not correspond to a currency unit.
2.5. “Redemption Compensation” refers to the virtual asset Marblex (MBX) tokens that Netmarble will pay for the partner points that the Creator M has applied for redemption.
2.6. “Creator M ID” means a unique combination of letters, symbols, and numbers selected by the Creator M that a supporter enters to identify the Creator M to be sponsored at the time of sponsorship registration for the Creator M.
2.7. “Creator M Coupon” means a game goods exchange voucher or discount voucher issued separately by Netmarble to Creator M for the purpose of distribution to Supporters.
2.8. “Incentive Program” refers to a marketing program in which Netmarble grants additional benefits to Creator Ms, such as paying additional redemption amounts according to certain conditions and criteria, for the purpose of promoting and activating Netmarble Partner Creator Plus M.
3. Clarification and Amendment of Terms
3.1. Netmarble shall post the contents of this Agreement directly on the Netmarble Partner Creator Plus M homepage or through a linked screen so that Creator M can know the contents of this Agreement.
3.2. If Netmarble revises these Terms, it shall specify the effective date, revised contents, and reason for revision, and notify the Creator M at least 7 days prior to the effective date (30 days prior for changes that are disadvantageous or material to the Creator M) until a substantial period of time has elapsed after the effective date, through the initial screen of the Netmarble Partner Creator Plus M homepage or a screen connected to the initial screen, or through email.
3.3. If Netmarble revises the Terms, Creator M may not agree to the revised Terms. In this case, Creator M will not be able to use Netmarble Partner Creator Plus M from the effective date of the revised Terms, and may terminate the use contract concluded through these Terms at any time by applying for cancellation of Creator M registration as stipulated in ‘10. Contract Termination and Operation Suspension’. However, if the notice or notification of the revised Terms is accompanied by a statement that if the Creator M does not express an intention to refuse, it will be deemed to be accepted, the Creator M may be deemed to have agreed to the revised Terms if the Creator M does not express an intention to refuse by the effective date of the revised Terms.
4. Application and Enrollment of Creator M
4.1. Those who create game-related media content (who meet the eligibility requirements pursuant to 4.3) may apply for Creator M registration for each game by agreeing to these Terms in a manner determined by Netmarble, and Netmarble shall determine whether to register a Creator M based on its internal criteria and notify the applicant of the result.
4.2. Netmarble may periodically or irregularly review the eligibility of Creator M for registration even after registration has been made. Netmarble may request an explanation from a Creator M who is deemed ineligible as a result of the review, and may take measures such as canceling the Creator M's registration and terminating this Agreement after reviewing the Creator M's explanation.
4.3. Creator M must meet the following qualifications.
(a) be at least 20 years of age
(b) Must be operating their own channel featuring themselves on YouTube or a broadcasting/video platform or SNS channel designated by Netmarble.
(c) have no history of termination contract under these Terms by Netmarble or cancellation of creator enrollment
(d) reside in the country where the game to be applied for is being serviced
(e) be a user of the game to be applied for
(f) do not have Korean nationality or reside in Korea
(g) other eligibility requirements listed by Netmarble on the Creator M application page
4.4. If the applicant applies for Creator M registration using fraudulent methods, such as falsely notifying or describing the eligibility requirements, Netmarble may immediately terminate this Agreement, regardless of whether the applicant is registered as a Creator M. In this case, Netmarble shall not be liable for any damages resulting from such termination.
4.5. Some of the Services utilize the YouTube API service, and the YouTube Terms of Service can be found at the following link (https://www.youtube.com/t/terms)
5. Creator M Obligations
5.1. Creator M shall carefully check and comply with the contents of this Agreement, other agreements entered into with Netmarble, the Netmarble Terms of service, and game-specific operating policies.
5.2. Creator M shall not engage in any of the following activities related to Netmarble Partner Creator Plus M, such as broadcasting, video and content production.
(a) engage in any act that imitates or promotes gambling, roulette, gambling, etc.
(b) Infringe on the rights of others, including copyrights, trademarks, etc.
(c) disseminate the personal information of others without authorization
(d) insulting others, defaming others, or other similar acts
(e) sexually explicit behavior such as sexual exposure, obscene chatting, etc.
(f) excessive profanity or discriminatory or demeaning behavior toward disability, region, religion, race, gender, etc.
(g) broadcasting or uploading videos from illegal or harmful platforms
(h) slandering or criticizing other Creator Ms or Creators
(i) damaging the reputation of Netmarble or the games serviced by Netmarble
(j) entrusting others with account proxy training or using another person's account for proxy training.
(k) using programs or applications that are not approved by Netmarble to play the game
(l) Acts that violate current laws and regulations or are contrary to social norms and customs
(m) Acts that violate the Netmarble Terms of Service or game-specific operating policies and other compliance matters related to game service use
(n) Other acts that fall under each of the above subparagraphs
5.3. Creator M may only use the Creator M ID associated with his/her name, and may not use the Creator M ID associated with another person's name or lend the Creator M ID associated with his/her name to another person.
5.4. Creator M may not provide anything other than Creator Coupons to Supporters or those seeking to register as Supporters in exchange for their support.
5.5. When posting, distributing, displaying, or publicly transmitting videos and contents that expose the Creator M ID by uploading, broadcasting, posting, etc., the Creator M shall display that the contents are advertisements as proper method for the characteristics of each medium in accordance with all relevant local and national laws. If any damage is caused to Netmarble or its affiliated companies due to violation of this provision, the Creator shall compensate the company for all damages caused by such damage.
5.6. Creator M shall allow Netmarble to use the videos and contents created in connection with the game for which he/she is registered as a Creator M for the purpose of promoting the game by reproducing, distributing, publicly transmitting, creating secondary works, etc. However, Creator M may request Netmarble to stop using the videos and contents if the contract under this Terms is terminated.
6. Granting of Partner Points
6.1. If a supporter purchases a product for a game to which Netmarble Partner Creator Plus M is applied within the period notified through the Netmarble Partner Creator Plus M homepage, Netmarble shall grant Partner Points to the Creator M who has registered to sponsor the game.
6.2. Partner Points are awarded differentially based on the price of the product paid by the supporter, and a limit may be set for the granting of Partner Points. However, if the supporter pays for the product through an abnormal method, or refunds the product paid for, the partner points awarded based on that payment will be excluded from the redemption target and details.
6.3 The specific calculation formula will be separately announced by Netmarble through the Netmarble Partner Creator Plus M website or notified to the Creator M individually. However, Netmarble may change the calculation formula for Partner Points through the procedure in accordance with ‘3. Clarification and Amendment of Terms’.
6.4. Partner Points shall be granted within a reasonable period of time from the time the Supporter's payment is made, and shall automatically lapse if no application for redemption is made by the date that has passed one year from the date of grant. In this case, Netmarble shall not be obligated to compensate any Partner Points that have lapsed.
6.5. If Creator M violates ‘5. Creator M Obligations’, Netmarble may recover the Partner Points directly or indirectly related to such violation, regardless of whether or not the Creator M applies for redemption.
6.6. Under no circumstances may Creator M seek redemption or compensation for Partner Points other than as provided in ‘7. Redemption of Partner Points’.
7. Redemption of Partner Points
7.1. Creator M may apply to Netmarble for the redemption of Partner Points they hold within the period notified through the Netmarble Partner Creator Plus M website.
7.2. Netmarble shall review the redemption application and pay the redemption amount for Partner Points to the Creator M within a reasonable period from the date of receipt of the redemption request pursuant to 7.1. If the Redemption Compensation payment is confirmed, the Creator M can receive the Redemption Compensation within the period notified through the Netmarble Partner Creator Plus M website and in accordance with the method notified. Netmarble will not pay Creator M for any Redemption Compensation requests that are not received due to the Creator M's failure to understand and comply with the Redemption Compensation period and method.
7.3. The redemption ratio between Partner Points and the Redemption Compensation shall be separately announced by Netmarble through the Netmarble Partner Creator Plus M website or notified to the Creator M individually. However, Netmarble may change the redemption ratio between Partner Points and the Redemption Compensation through the procedure in accordance with ‘3. Clarification and Amendment of Terms’.
7.4. Creator M may apply for redemption of Partner Points if their Partner Points total is 5,000 Partner Points or more.
7.5. Creator M must apply for redemption for all Partner Points held by him/her at the time of application, and cannot apply for redemption in installments.
(For example, if you have 10,000 points at the time of application, you must apply for redemption of all 10,000 points, and cannot apply for redemption of only 8,000 points.)
7.6. Creator M may be required to pay taxes on the revenues received from Netmarble in accordance with the laws and regulations of the country of residence, and shall faithfully fulfill the requirements of the tax authorities of the country of residence with respect to the payment of taxes.
7.7. Creator M shall provide Netmarble with all information (including personal information) necessary for the redemption of Partner Points, and shall bear all damages arising from any false or erroneous information provided to Netmarble.
7.8. Creator M may not apply for redemption of Partner Points through a third party other than themselves or cause a third party to receive Redemption Compensation.
7.9. If Netmarble is unable to pay the Redemption Compensation due to reasons not attributable to Netmarble, such as laws or policies of Korea or the Creator M's country of residence, or policies of financial institutions, Netmarble may suspend payment of the Redemption Compensation until the reason is resolved.
8. Penalties
8.1. If a Creator M violates ‘5. Creator M Obligations’, Netmarble may suspend the granting of Partner Points and redemption to the Creator M after investigating the violation and reviewing the gravity of the case.
8.2. If the review of the violation pursuant to 8.1 determines that the violation was unintentional and the impact is minor, a simple warning may be given to the Creator M to suspend the granting and redemption of Partner Points.
9. Incentive Programs
9.1. Netmarble may operate incentive programs as it deems necessary.
9.2. Netmarble may receive applications from Creator M prior to the implementation of the Incentive Program, and may select participants in accordance with its internal criteria (or the public criteria if one is already available at the time of the application stage).
9.3. Netmarble shall separately announce the details of the Incentive Program on the Netmarble Partner Creator Plus M website or notify the Creator M individually before the implementation of the Incentive Program.
9.4. If a Creator M participates in the Incentive Program in a fraudulent manner, such as manipulation, falsification, or misrepresentation, the Creator M may be excluded from receiving benefits under the Incentive Program.
10. Contract Termination and Operation Suspension
10.1. Creator M may terminate this Agreement at any time by fulfilling the procedure for canceling Creator M registration set forth by Netmarble.
10.2. If Creator M violates these Terms, Netmarble may terminate this Agreement immediately. However, if the Creator M's violation is minor, Netmarble may request the correction within a reasonable period of time, and if the correction is not made, Netmarble may terminate this Agreement.
10.3. If Netmarble determines that it is difficult to continue operating Netmarble Partner Creator Plus M for business reasons, Netmarble may terminate this Agreement or suspend the operation of Netmarble Partner Creator Plus M by notifying the fact and schedule of the termination of Netmarble Partner Creator Plus M on the initial screen of Netmarble Partner Creator Plus M or by notifying the Creator M individually for a period of 30 days or more. However, if there is a legitimate reason, such as a correction recommendation from a related organization or the occurrence of a Creator or Supporter abusing Netmarble Partner Creator Plus M, Netmarble may terminate this Agreement or suspend the operation of Netmarble Partner Creator Plus M without prior notice or notification, in which case Netmarble shall notify the Creator after the fact or notify the Creator individually.
10.4. If this Agreement is terminated or the operation of Netmarble Partner Creator Plus M is discontinued, all Partner Points and Creator M Coupons held by the Creator M shall immediately lapse, and Netmarble shall not be liable for any compensation. However, if Netmarble terminates this Agreement or discontinues the operation of Netmarble Partner Creator Plus M pursuant to the provisions of 10.3, Netmarble shall compensate the Creator M for the Partner Points that have lapsed in accordance with the procedures set forth in 7. Redemption of Partner Points.
11. Damages and Indemnification
11.1. If Netmarble or Creator M violates any of the provisions of this Agreement and causes damage to the other party, the violating party shall compensate the other party for any damages incurred.
11.2. If a dispute arises between the other party and a third party due to Netmarble or Creator M's breach of this Agreement, the breaching party shall indemnify the other party at its own risk and expense.
12. Miscellaneous
12.1. Netmarble may entrust a portion of the work related to the performance of this Agreement to a third party.
12.2. Any matters not provided for in these Terms shall be governed by the other terms, operating policies, etc. concluded between Netmarble and Creator M (hereinafter referred to as “other terms, etc.”), and in the event of a conflict between these Terms and other terms, these Terms shall prevail.