<table border="0" cellpadding="0" cellspacing="0" style="width:485px;" width="485">
	<tbody>
		<tr height="22">
			<td height="22" style="height:22px;width:485px;">
				Blade &amp; Soul Revolution can’t check<br />
				whether your account has been hacked or not<br />
				as we don’t collect information such as ID of the actual account.<br />
				<br />
				We can’t provide help on recovery caused by account hacking.<br />
				<br />
				Please report to the investigation agency to protect your personal information.</td>
		</tr>
	</tbody>
</table>
<br />


Q: My account got hacked and all my items disappeared.

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<h3>****關於未成年子女購買商品申請退費程序****</h3><br/><br/>未成年人應經法定代理人同意始得使用本遊戲或購買遊戲商品。<br/><br/>未經法定代理人同意所購買的遊戲商品，法定代理人得申請退費。<br/><br/>但已使用的遊戲商品，恕無法申請退費。<br/><br/>請依據儲值管道按照下列程序申請退費。<br/><br/>-Apple App Store (iOS)： 必須直接向Apple App Store申請退費。<br/><br/>-Apple之外的其他儲值管道(Google Play(AOS)、netmarble 儲值、Steam等)：可透過netmarble遊戲內客服中心申請退費。