Changing / Deactivating / Deleting a Linked Platform Account
✦ Changing a Linked Account
- For platform accounts linked to your Netmarble ID, changes can be made directly through the Members page.
- However, for account security purposes, at least one platform must remain linked in order to remove or change an existing linked account.
Example:
- Google only linked: You may additionally link another platform
- Google & Apple linked: You may remove either Google or Apple (one platform must remain linked)
✦ Deactivation of a Linked Account
- We do not collect platform account IDs or email information, and linked accounts are stored only in encrypted code form.
Therefore, we are unable to verify or lift the deactivation or suspension (usage restriction) status of a linked platform account.
✦ Deletion of a Linked Account
- If a linked platform account is withdrawn or deleted, access to the associated game data (server, characters, etc.) will no longer be available.
* If you are unable to use your linked platform account, please contact the relevant platform's customer support for assistance.
- For platform accounts linked to your Netmarble ID, changes can be made directly through the Members page.
- However, for account security purposes, at least one platform must remain linked in order to remove or change an existing linked account.
Example:
- Google only linked: You may additionally link another platform
- Google & Apple linked: You may remove either Google or Apple (one platform must remain linked)
✦ Deactivation of a Linked Account
- We do not collect platform account IDs or email information, and linked accounts are stored only in encrypted code form.
Therefore, we are unable to verify or lift the deactivation or suspension (usage restriction) status of a linked platform account.
✦ Deletion of a Linked Account
- If a linked platform account is withdrawn or deleted, access to the associated game data (server, characters, etc.) will no longer be available.
* If you are unable to use your linked platform account, please contact the relevant platform's customer support for assistance.
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